GENERAL CONDITIONS

RATES:
Rates are all quoted in EURO and are based on present cost conditions (January 2013) and include VAT taxes. They are valid from 01.01.2013 to 30.10.2013, except during fair periods and special events. CMB Travel reserves the right to alter prices if major increases occur during the course of the year.

HOTELS:
CMB Travel reserves the right to provide hotels of similar category if the circumstances make it necessary, at no additional cost or refund.

PAYMENTS:
Final payment is required 21 days prior to the arrival of the clients. Full payment must accompany any services booked less than 21 days prior to arrival. Payments are accepted only by credit card (VISA, MasterCard) or bank transfer. In this case a copy of the bank transfer receipt is requested.

CANCELLATIONS AND REFUNDS:
Procedure:
Partial cancellation of a previously confirmed booking, must be followed by a new "confirmation order" from CMB Travel, confirmed the modified booking. Full cancellation of all services of a previously confirmed booking must be followed by an CMB Travel confirmation. CMB Travel will not be responsible for any cancellation not confirmed and will regularly debit the relative no-show charges.
Cancellation fee:
Hotel bookings cancelled without due notice are subjected to a cancellation fee according to the following scale: cancellations less than 48 hours prior to arrival or no show: 100% of package price.
Guided tours:

  • For cancellations at least 21 days before arrival - No cancellation fee
  • For cancellations from 20 to 15 days prior arrival - 100 EURO per person
  • For cancellations from 14 days to 48 hours prior to arrival - 50% of package price per person
  • For cancellation less than 48 hours prior to arrival or no show - 100% of package price

LIABILITY:
The liability of CMB Travel is limited. CMB Travel acts only as an agent for the passengers in all functions pertaining to hotel reservations and accommodations, restaurants, meals and services, sightseeing tours and transportation of whatever nature, and assumes no liability for injury, loss, damage, accident, delay or inconveniences which may occur either by reason of defect, or as a direct or indirect result of God, or as acts of government or other civil authorities (war, civil disturbances, strikes, etc.) or from any cause beyond CMB Travel control.
CMB Travel can accept no responsibility for the loss or additional expenses due to delay or changes in schedule or other causes. CMB Travel reserves the right to vary itineraries in order to improve each tour, to the tour members' enjoyment and advantage. CMB Travel reserves the right to cancel or reschedule any tour departure in accordance with operation requirements.

COMPLAINTS:
Any complaints arising must be made to CMB Travel without delay and confirmed in writing. If the matter cannot be settled on the spot, CMB Travel must be informed in writing within 7 days after conclusion of the service. Later claims cannot be entertained.

JURISDICTION:
Jurisdiction and choice of law for any disputes arising from this contract with the client shall be the jurisdiction of Bucharest. Romanian law shall apply.

VARIOUS:
Hotel rooms are not available before noon. Drinks are never included with meals (except one bottle of beer or a bottle of wine at the main meals).
Tips are never included.
Unless explicitly stated to the contrary by CMB Travel, baggage is at owners' risk throughout.
Clients are strongly recommended to take out full travel insurance.
CMB Travel cannot be held responsible for any damage derived from: strikes, bad weather conditions, revolutions, terrorism, acts of war or any other event of "major force".